Privacy Policy of MyCarer

The purpose of this document is to outline how we comply with our privacy obligations as required under the Privacy Act 1988 and, in particular, the National Privacy Principles set out within that Act.

1. Collection, use and disclosure of your personal information

   We recognise that the personal information we collect and stored on our web portal is often of a highly sensitive nature. We have adopted the highest privacy compliance standards to ensure such information is protected. We will only collect and store personal information that you choose to provide. Your personal information may include your name, mailing address, e-mail address, qualifications, ABN, details of the products and services you have purchased from us and any other information you have provided which is not in this list.

2. Purpose of collecting your personal information

   The main purpose of collecting your personal information is to enable us to provide the best quality of service you require through this website. We only collect data or information that is reasonable necessary for one or more functions or activities of this website which is compliant with the Privacy Act 1988.

3. Use of your personal information

   • To provide a customised service to you based on your requirements.
   • To administrate and plan the development of the services
   • To maintain quality control and continual research purposes.
   • Marketing and promotions that we can share with you
   • To investigate any complaints about you or made by you or if we believe you have breached any of our terms and conditions on this website or you have been engaged in any other unlawful activity
   • As required or permitted by any law (including the Privacy Act 1988).

4. Disclosing your personal information.

   We may disclose your personal information with our employees, contracts or external service providers of our business, our Bank and related entities, government authorities and any law enforcement body as appropriate. We do not use or disclose personal information about you for direct marketing purposes.

5. Security and storage of your personal information

   We take security seriously and we take precautions to keep your personal information secure. However, due to the nature of this website and internet we are unable to guarantee that communications between you and other users, or information stored on our servers, will be free from unauthorised access by third parties. We will use all reasonable endeavors to ensure that information about you is protected from misuse, loss and unauthorized access, modification or disclosure other than in accordance with this policy or the Privacy Act 1988.

6. Use of cookies

   A ‘cookie’ is a small file we store on your computer which holds the information to track and store your favourite settings when using our website along with your browsing behavior We utilize ‘cookies’ which enable to us to monitor traffic patterns to our site. A cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

How to contact us:
If you wish to complain to us about a breach of your privacy or want to find out more about how we deal with personal information, please contact,
MyCarer Business Manager: support@mycarer.com.